Copy PageCase Status Changedwebhook case_status_changedThis webhook is triggered when any case status change is registered. It could be either case status change or conversation status change The expected response is HTTP 200, and the response content is ignored.PayloadeventconstenumDefaults to case_status_changedcase_status_changedAllowed:case_status_changedcase_idstringrequiredID of the case which is the same for all conversions within one caseconversation_idstringrequiredID of the individual conversation to be used to access dialogcommunication_idstringnullID which identifies this case in your system (if set when creating the case)case_statusrequiredapprovedarchivedfollow_upnewrejectedCaseStatusInfoApproved objectconversation_statusrequiredcompletedexpiredin_progressinitiatedConversationStatusInfoCompleted objectResponse 200SuccessUpdated 5 months ago Follow Up CreatedConversation ReadyDid this page help you?YesNo
